Terms of Service

Welcome to Praro Picks. These Terms of Service (“Terms”) govern your use of our online store and your purchase of products from Praro Picks.

By accessing our store or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our store or place an order.

1. About Our Store

Praro Picks is an online store offering home and kitchen products, including kitchen accessories, cookware, storage products, home organization items, décor, household products, and other related items.

Store Name: Praro Picks
Email: praropicks@gmail.com
Currency: Indian Rupees (INR / ₹)
Location: Maharashtra, India

2. Eligibility

By using our store, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing products on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other information displayed on our store are accurate.

However, minor variations may occur between the product shown online and the product received.

Product colors may also appear differently depending on your device or screen settings.

Product availability may change without notice. We reserve the right to correct errors or inaccuracies in product information.

4. Prices

All prices displayed on our store are in Indian Rupees (INR / ₹) unless otherwise stated.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges, or other fees, if any, will be displayed during checkout or communicated to you as applicable.

If a product has been listed at an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and provide a refund for any payment already received.

5. Orders

When you place an order, you are making an offer to purchase the products selected by you.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily guarantee that the order has been accepted or shipped.

Praro Picks reserves the right to:

• Accept or reject an order.

• Cancel an order.

• Limit quantities purchased.

• Refuse service where permitted by law.

• Cancel orders affected by pricing, inventory, technical, or other errors.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

6. Payment

We accept the payment methods displayed during checkout.

You agree to provide accurate and complete billing and payment information.

Payment must be successfully received before an order is processed, unless otherwise stated.

Payments may be processed through third-party payment providers. Your use of those payment services may also be subject to their respective terms and policies.

7. Shipping and Delivery

We ship orders to locations available during checkout.

Estimated delivery times are provided for guidance only and may vary because of:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Incorrect or incomplete addresses

• High order volumes

• Customs or regulatory requirements

• Events outside our reasonable control

Praro Picks is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete shipping address.

8. Returns, Refunds and Exchanges

Our return, refund, and exchange procedures are described in our Refund and Return Policy.

Please review the Refund and Return Policy before placing an order to understand applicable eligibility requirements, time limits, exclusions, and procedures.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable Indian law.

9. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us at:

praropicks@gmail.com

Please provide your order number and, where appropriate, photographs or videos showing the issue.

We may request additional information to investigate the matter.

Depending on the circumstances and applicable law, we may provide a replacement, refund, or another appropriate remedy.

10. Product Use and Safety

You are responsible for using our products according to any instructions, warnings, labels, and manufacturer recommendations provided with the product.

Some home and kitchen products may involve heat, sharp edges, electricity, food contact, or other potential hazards.

Please use products appropriately and follow all applicable safety instructions.

Except where liability cannot legally be excluded, Praro Picks is not responsible for loss, damage, or injury resulting from misuse, improper installation, modification, or failure to follow provided instructions.

11. Intellectual Property

All content on our store, including text, photographs, graphics, logos, product descriptions, designs, videos, icons, and other materials, is owned by or licensed to Praro Picks unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website or its content without prior written permission, except where permitted by law.

12. Customer Reviews and User Content

If you submit reviews, photographs, testimonials, comments, or other content to Praro Picks, you confirm that you have the right to submit that content.

By submitting such content, you grant Praro Picks a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute the content for business and marketing purposes, subject to applicable law.

We reserve the right to remove content that we believe is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

13. Prohibited Activities

You agree not to use our store to:

• Violate any applicable law or regulation.

• Commit fraud or engage in deceptive activities.

• Attempt unauthorized access to our systems.

• Interfere with the security or operation of our store.

• Upload malicious software or harmful code.

• Copy or scrape store content without permission.

• Impersonate another person or business.

• Use our store for unlawful or abusive purposes.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

14. Third-Party Services and Links

Our store may use or contain links to third-party services, including payment processors, delivery providers, analytics services, advertising platforms, and other applications.

We are not responsible for the content, availability, security, policies, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

15. Privacy

Your use of our store is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our store, you acknowledge that you have had an opportunity to review our Privacy Policy.

16. Disclaimer

To the maximum extent permitted by applicable law, our store and its content are provided on an “as available” basis.

We do not guarantee that:

• Our store will always be available or uninterrupted.

• The store will always be free from errors.

• All information will always be complete or current.

• The store will always be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Praro Picks will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our store or your purchase or use of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Praro Picks, its owners, employees, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from your unlawful use of our store, violation of these Terms, or misuse of our products.

19. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our store after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of India, with the applicable jurisdiction being Maharashtra, India, subject to any mandatory consumer rights or dispute-resolution requirements applicable to you.

Nothing in these Terms is intended to prevent you from exercising any rights available to you under applicable consumer protection laws.

21. Contact Us

If you have questions about these Terms, your order, or our products, please contact us:

Praro Picks
Email: praropicks@gmail.com
Location: Maharashtra, India

We will do our best to respond to customer inquiries as soon as reasonably possible.